d8bsc Privacy Policy
Your personal information is completely safe with us — this policy clearly explains how d8bsc collects, uses, and protects your data.
Introduction & Scope
d8bsc is a trusted online gaming platform in Bangladesh. We take the privacy of our users very seriously. This Privacy Policy ("Policy") applies to the d8bsc website, mobile version, and all associated services.
By using our platform, you are considered to have given your consent to the terms of this policy. If you have any questions after reading the information in this policy, please contact our support team.
This policy clarifies three core matters: (1) what information we collect, (2) how it is used, and (3) what steps we take to protect your information. d8bsc's goal is to earn and maintain your trust through complete transparency.
What Information We Collect
When you register on the d8bsc platform, log in, or use our services, we collect various types of information. This information can be divided into the following categories:
a) Information You Provide Directly
- Name, email address, mobile number, and date of birth — basic identity information provided at the time of account registration.
- Payment-related information — bKash, Nagad, Rocket, or Upay account numbers required for deposits and withdrawals.
- Identity verification documents — where applicable, we may collect relevant information to confirm legal identity.
- Support communications — information exchanged when you contact us via live chat or email.
b) Automatically Collected Information
- IP address, device type, operating system, and browser information.
- Analytics data related to page visit history, session duration, and click patterns.
- User preference and visit-related data collected through cookies and similar technologies.
- Game play history, bet amounts, and win/loss records — to ensure responsible gaming.
Purpose of Using Information
d8bsc uses collected information only for the following legitimate purposes. We never sell your information to third parties under any circumstances.
Account Management
Basic information is used to create, manage, and secure your account. This information is also needed for login verification and account recovery.
Payment Processing
Payment information is used to process deposits and withdrawals through bKash, Nagad, Rocket, and Upay. Information is stored securely after transactions are completed.
Customer Service
Our agents can view relevant account information to resolve your issues quickly and provide 24/7 live chat support.
Responsible Gaming
By monitoring gaming patterns, we identify risky behavior and take protective measures when needed. This is done for your wellbeing.
Platform Improvement
We use analytics data to improve platform performance, design, and new features so you get the best experience.
Fraud Prevention
IP logs and transaction data are analyzed to detect and prevent fraud, money laundering, and other illegal activities.
Sharing Information with Third Parties
d8bsc does not sell or transfer your personal information to any third party for commercial purposes. However, information may be shared in the following limited circumstances in the interest of providing services:
- Payment processors: Only the information necessary to complete transactions is shared with payment providers such as bKash, Nagad, Rocket, and Upay.
- Technology service providers: Hosting, cloud infrastructure, and security service providers may process information under contractual confidentiality terms.
- Legal obligations: Information may be disclosed to fulfill court orders, lawful requests from law enforcement agencies, or requirements under applicable law.
- Fraud prevention: Limited information may need to be exchanged with relevant authorities to investigate illegal activities.
- With your consent: For any purpose other than those listed above, your explicit consent will be obtained before sharing information.
Cookies & Tracking Technologies
The d8bsc website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your browsing experience.
Types of Cookies We Use
Essential Cookies
Necessary for the basic functionality of the platform — login sessions, security tokens, and form protection. These cannot be disabled.
Analytics Cookies
Used to monitor page visits, session time, and user behavior to improve the platform. Collected data is anonymous.
Preference Cookies
Remember your language, theme, and other personal preferences so you do not have to re-configure settings on every visit.
You can delete cookies or stop accepting new cookies at any time from your browser settings. However, this may limit some functionality of the platform.
Data Security Measures
d8bsc follows industry-standard technologies and practices to protect your information. Our security framework operates on the following levels:
- SSL/TLS Encryption: All data exchanged between your browser and our servers goes through an encrypted connection, so no one can read the data in transit.
- Data Encryption: Passwords and sensitive information are hashed using strong cryptographic methods — even our staff cannot read them directly.
- Access Control: Only authorized staff have access to specific data, and every access is logged.
- Regular Security Audits: Regular security assessments are conducted to identify potential vulnerabilities.
- Data Breach Response: Should a data breach occur, we will act promptly and notify affected users in accordance with applicable law.
Please note, however, that complete security on the internet cannot be guaranteed. So keep your password private and log out of your account after using an unfamiliar device.
Data Retention Period
d8bsc does not retain your information longer than necessary. The retention period depends on the type and purpose of the information:
- Account information: Retained for as long as your account is active and, after closure, for a specified period in accordance with legal obligations.
- Transaction records: Financial records are retained for the period required by applicable laws and regulations.
- Log files: Server logs and analytics data are generally retained for a short period and then deleted automatically.
- Support messages: Customer service communications are retained for a limited time for quality improvement and reference purposes.
After the retention period, information is securely deleted or anonymized in a way that makes it impossible to link to any specific individual.
Your Rights
As a d8bsc user, you have the following rights over your own data. To exercise these rights, please contact our support team.
Right to Access
You have the right to know what information we hold about you and to receive a copy of it.
Right to Rectification
If any of your information is incorrect or incomplete, you can request that it be corrected or updated.
Right to Erasure
In certain circumstances you may request that your personal information be deleted, though this may not be possible in full where legal obligations exist.
Right to Restrict Processing
You have the right to object to specific uses or to request that processing be limited.
Right to Data Portability
You may request information processed on the basis of your consent or a contract in a structured, readable format.
Right to Withdraw Consent
For information processed on the basis of consent, you have the right to withdraw that consent at any time.
Protection of Minors
The d8bsc platform is for users aged 21 and above only. We do not knowingly collect any personal information from minors. Age is verified at the time of account registration.
If we believe a minor's information has been collected by mistake, or if a parent or guardian notifies us, we will immediately delete that information and close the associated account.
Important: If you are aware that a minor is using this platform, please contact us. d8bsc believes in responsible gaming.
Policy Changes & Updates
d8bsc may amend this privacy policy when necessary. The policy may be updated due to changes in services, legal requirements, or new technologies.
For significant changes, we will notify you in the following ways:
- Displaying a notification when you log in to the platform.
- Sending a message to your registered email address.
- Publishing the revised policy on this page.
Continued use of the platform after changes are published will be considered your acceptance of the revised policy. If you do not agree with the new policy, you may request that your account be closed.
Contact & Complaints
For any questions, concerns, or requests to exercise your rights regarding the privacy policy, please contact us. The d8bsc support team is available 24/7 in Bengali and English.
Live Chat
For immediate assistance:
24/7 Live Chat — Bengali & English
We will review your request as soon as possible and respond in accordance with applicable law. d8bsc gives your privacy the highest priority.
Play Safely at d8bsc
Your information is fully protected — with SSL encryption and fair play guaranteed, we are a trusted gaming platform in Bangladesh.
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